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Common Modem Strings

If you can not find the information you're looking for, or you think that there is something else that should be included in this section, feel free to email your thoughts/comments to: webmaster@willapabay.org Should you require assistance from Technical Support, please call (800) 896-2650

If you are emailing a technical support question to the webmaster, please include the following information: A brief description of the problem in the subject line of the email message. Your name and what part of the county you are dialing from. Your phone number to contact you should the problem be something more difficult or not appropriate for an email response. If you are contacting technical support (via email or by phone), please have the following information ready: Error Message - Normally if there is a problem, the program having the problem will give you a specific error message. Please write this message down, exactly as it appears on the screen. Hardware Info - Usually, the brand of modem, the operating system used, and the application that is giving the error is enough information to solve the problem, however, the more information the better. If you do not know the brand of hardware, be prepared to call your vendor to get that information. Sometimes, there are specific problems with specific hardware that already has a fix available.